My order is not activated

The order is activated immediately when we receive payment.

The activation times are the following:

-           3 working days for a payment by bank transfer,

-           maximum 15 minutes for a payment by credit card/bancontact.

If the order is paid but not activated the customer should contact us via the contact form and send us proof of payment (scan or screenshot is obligatory) in order to activate the order as quickly as possible.